Delivery information

General Information – Courier Nationwide Delivery

  • Outside of our local area, we use DPD couriers, who deliver between 8 am and 6 pm.
  • We deliver Tuesday – Saturday across the majority of mainland UK, and you can choose your preferred delivery day at the checkout.
  • Orders placed before 12.30pm can be delivered the next day, if you choose. Please note that orders placed after 12.30pm and requesting next day delivery will be moved on to the next available delivery date.
  • If your chosen delivery date is changed by us, you will be notified by email.
  • We will notify you via email when we have despatched your order, and it will be delivered the following day.
  • You will receive a tracking number via email on the day of despatch, and then a time slot on the morning of delivery.
  • Please ensure the email you give us is valid and check your junk folder if something is missing.
  • If you need help with an urgent request, always give us a call and we will do whatever we can to assist!

Recommendations regarding courier-delivered food products

  • Please ensure someone is in on the day of delivery 🙂 
  • We ask the couriers to leave the goods in a safe place if no one answers the door, unless you have asked us to do otherwise.
  • Please be aware that once your order leaves us, the courier is in control, so we strongly advise that you order your products well in advance of needing to use them, in case something gets lost and we need to re-send.
  • Whilst we sometimes offer a Saturday delivery option, we do suggest  that you avoid it where possible, as we have no means of assisting during the day at weekends.

Delivery charges

  • Delivery is free on orders over £150, under this a £9.00 (inc VAT) charges applies. 
  • A Saturday delivery option is sometimes available for an additional £10 (inc VAT.)

Pallet volume delivery – Nationwide

  • Larger volumes of can be delivered on a nationwide pallet service, with significant savings available, please ask our staff for information!